Questions about your Bayck delivery

Where does Bayck deliver?

Your Bayck can be delivered to your home throughout the Netherlands and Belgium.

What are the shipping costs?

We deliver your Bacyk to your home for free!

When will my Bayck be delivered?

Bayck will deliver your electric bicycle to your home within 7 working days. We do this with our Bacyk delivery service.

Can I track the shipment?

As soon as we have made our planning, you will receive an email with the day of delivery.

If the day does not come true, you can of course let us know and we will look for a better moment together.

Can I still have my e-bike delivered to a different address?

It is possible to change the delivery address. Please contact service@bayck.com at least one day before delivery.

What happens if I am not at home?

If the door is not opened at the time of delivery, we will deliver the bicycle to the neighbors.