Control e-bike with app

On this page you will find the most frequently asked questions about our app and a video explanation about the app.

"My e-bike" app instructions

How do I download the "My e-bike" app?

  • Download the “My E-bike” app in the Apple app store or for Android in the Playstore


  • Turn on the bluetooth on your phone. You do this in your settings
  • Click on the icon to open the app

How do I turn on the support for my e-bike?

  • Click on the icon to open the app
  • Turn on the battery/battery. The button to turn on the battery is located on top of the battery.
  • In the app, click on the bluetooth icon at the top right
  • Then press the blue bar “Scan”
  • Your e-bike number and/or name will appear on the screen. Click here
  • The app asks for a code when connecting for the first time
    The standard code of the e-bike is 120117
  • The e-bike is connected when the bluetooth icon is blue
  • You can now adjust the support in the main menu with the plus or minus sign

How do I control the app while cycling?​

  • You can place your smartphone in a phone holder on the handlebars. The phone holder can be ordered as an accessory in the webshop!
  • Always the same support? Then you can put your phone in your pocket or bag and you don’t need a holder
  • For safety, we recommend a phone holder on the handlebars

What are the benefits of app control?

  • The app replaces the standard display that is usually on the handlebars of an e-bike
  • This prevents unnecessary damage and/or theft

What functions does the app have?​

  • Controls the support of your bicycle
  • Indicates your speed
  • Indicates the kilometers cycled
  • Indicates the remaining battery life
  • Allows you to assign a personal code to your battery.
    This way, only your phone can connect directly to your battery.

How do I change the name of my e-bike?

You give the e-bike its own name in the app under Settings

  • Click on the gear icon at the top left of the app
  • Choose the option Settings
  • Press “Name” and edit the name

How do I give my e-bike a personal code?

The e-bike has a
standard code: 120117.
Adjust to a personal code?

  • Click on the gear icon at the top left of the app
  • Choose the option Settings
  • Press “Set Password” and choose a 6 digit code